Shipping & Delivery

 

Shipping policy:

We currently ship to all UK Mainland and Northern Ireland destinations for £4.95. All orders above £75 are FREE. Our standard delivery time is 3-5 business days from the date of dispatch. However, shipping may take up to 7 business days during bank holidays and busy periods. Once your item is dispatched, you will receive a confirmation email with a tracking number to view any transit details. 

Notes on delivery:

  • Please ensure that your order is checked at the time of delivery. 
  • We ensure all orders are packaged appropriately, however if your item is damaged, please email us within 48 hours of order receipt. We would also appreciate it if you could provide images of the damage. 
  • If your item shows as delivered on your order tracking link but you have not received it, please get in touch with us within 5 working days from the tracking delivery date for an investigation case to be opened.

Should you have any further questions or require assistance, please write to us at hello@nadeandco.com